Quelli che seguono sono i libri, in inglese (selezionati da Amazon.com), che suggerirei come materiale di lettura per personale dell'Industria Manifatturiera, allo scopo di comprendere meglio la filosofia del World Class Manufacturing. Basta fare click sul titolo di ciascun libro per accedere ad ulteriori dettagli (come forniti da Amazon.com).
In Search of Excellence : Lessons from America's Best-Run Companies
by Thomas Peters
.........Peters and Waterman studied more than 43 successful American companies. The companies specialized in a number of areas: consumer goods, high technology, and services. What he discovered was that regardless of how different each company was, they shared eight basic principles of management that anyone can use on their way to success........
The Fifth Discipline : The Art and Practice of the Learning Organization
by Peter M. Senge
Not only is the learning organization a new source of competitive advantage, it also offers a marvelously empowering approach to work, one which promises that, as Archimedes put it, "with a lever long enough... single-handed I can move the world....."
Reengineering the Corporation : A Manifesto for Business Revolution
by Michael Hammer and James Champy
An important book that describes the principles behind a new and systematic approach to structuring and managing work. . . Whether they are chief executives, functional executives, or professionals, decision makers need to read this book....
Assessing Business Excellence : A Guide to Self-Assessment
by Steve Tanner
......presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.
The Benchmarking Workbook: Adapting the Best Practices for Performance Improvement
by Gregory H. Watson
Manager today need benchmarking to anticipate trends and maintain competitive advantage. This practical workbook shows you how to do your own benchmarking study. Watson's discussion includes a case study that takes you through each step of the benchmarking process, raises thought-provoking questions, and provides examples of how to use forms for a benchmarking study.
Benchmarking-Theory and Practice
by Asbjorn Rolstadas
This book contains a collection of papers presented at the IFIP workshop on Benchmarking held in Trondheim, Norway, in June 1994. Most books available on the market tend to cover the basic theory of benchmarking. However, since this book is based on recent research papers it focuses more on presenting the latest trends within the field of benchmarking. The contributors range from experienced industrial benchmarkers to academic researchers within benchmarking, TQM and other related areas. The papers in the book are grouped into five Parts: management issues, modelling, performance measurements, tools and techniques, and applications. In addition, a set of shorter position papers is included. Finally, reports from three sessions of group work taking place at the workshop describe the major findings from the event. The group work sessions focus on three areas: how to implement benchmarking; modelling for benchmarking; and performance indicators. Lecturers and researchers in the areas of industrial engineering, quality management and business development, and middle and higher management in business or technology-oriented positions, will find this book invaluable.
Value Engineering : A Blueprint
by James Brown
......explains how value engineering, or value analysis, works and why it is a good idea. It is used to identify and apply cost-saving techniques throughout the life cycle of a product, from design and development to purchasing and manufacturing.
Value Engineering : Practical Applications...for Design, Construction, Maintenance & Operations
by Alphonse D. Isola
.....a complete system for understanding and conducting Value Engineering and Life Cycle Costing Studies - for design, construction, and facilities operation. Along with step-by-step instructional chapters, readers get seven case studies on major facility types, with currently applicable data and examples.
Product Assurance Principles : Integrating Design Assurance and Quality Assurance
by Eugene R. Carrubba and Ronald D. Gordon
.....this authoritative book is the first to clearly explain the ways in which the various disciplines within product quality assurance interact to achieve product integrity. It thoroughly examines the two major branches of assurance science and their relationship to design, testing, manufacturing, and application. And it offers both an in-depth treatment of principles-and a valuable overview of quality assurance management approaches and technical tools.......
World Class Manufacturing - The Next Decade : Building Power, Strength, and Value
by Richard J. Schonberger
.....rather than financial indicators, two key measures consistently correlate with a company's strength. One, inventory turnover, is easy to measure. The other, customer satisfaction, is not. Schonberger developed 16 principles of "customer-focused, employee-driven, data-based performance" that companies can use to "score" themselves and evaluate their ability to satisfy the customer.
Attaining Manufacturing Excellence : Just-In-Time, Total Quality, Total People Involement
by Robert W. Hall
Excellent One-Stop Reading of Best Manufacturing Concepts/Practices. Robert Hall has scored a perfect 10 in terms of capturing JIT, TQM, Continuous Improvement, ERP all within the confines of one book. His style of writing is really absorbing. If you want to get a taste of all the proven manufacturing concepts and practices, then this book serves as a one-stop reading.
The Idea Book : Improvement Through Tei/Total Employee Involvement
by Japan Human Relations Association
At last, a book showing how to create Total Employee Involvement (TEI) and get hundreds of ideas from each employee every year to improve every aspect of your organization. Gathering improvement ideas from your entire workforce is a must for global competitiveness. The Idea Book, heavily illustrated, is a hands-on teaching tool for workers and supervisors to refer to again and again. Perfect for study groups, too.
Manufacturing in the Nineties: How to Become a Mean, Lean, World-Class Competitor
by Harold J. Steudel and Paul Desruelle
....shows how simple, affordable strategies can transform traditional manufacturing organizations into world-class competitors. Explains how to implement ten integrated components of World Class Manufacturing for rapid and continuous improvement in product quality and manufacturing productivity.
Implementing World Class Manufacturing - Shop Floor Manual
by Madelyn Watson
This is a "hands-on, how-to" guide to making significant improvements in a manufacturing plant. Uniquely written in a step-by-step format for both manager and operators, Implementing World Class Manufacturing allows everyone in a facility to participate in making the business the best at what it does - now and in the future.
Engineering Management : Creating and Managing World-Class Operations
by W. Dale Compton
The book describes in a detailed structure the elements surounding World Class Manufacturing. Through the different tools and strategies that the book explains, the manager of a manufacturing firm will be able to succeed in a very competitive world market.
Reinventing the Factory II : Managing the World Class Factory
by Roy L. Harmon
.....Harmon provides a "telltale" checklist to determine the need for factory reorganization. Is manufacturing lead time weeks and months instead of hours and days? Are quantities greater than customer needs? Are lift trucks giving components and materials a plant tour? Harmon offers specific solutions—"keys to success"—that can guarantee up to an 80 or 90 percent rate of improvement in operations.
JIT implementation manual : the complete guide to just-in-time
by Hiroyuki Hirano
The JIT Bible
Continuous Flow Manufacturing
by Pierre C. Guerindon
This unique resource presents the fundamental principles of continuous flow manufacturing--furnishing a corporate strategy and set of operating rules that help create an environment where continuous flow manufacturing can flourish.
The New Shop Floor Management : Empowering People for Continuous Improvement
by Kiyoshi Suzaki
.....Suzaki demonstrates how modern shop floor management techniques--focusing maximum energy on the front line--can lead to dramatic improvements in productivity, quality, cost, delivery, safety, and ultimately, competitive position.
A Revolution in Manufacturing: The Smed System
by Shigeo Shingo
The heart of JIT is quick changeover methods. Dr. Shingo, inventor of the Single-Minute Exchange of Die (SMED) system for Toyota, shows you how to reduce your changeovers by an average of 98 percent! By applying Shingo's techniques, you'll see rapid improvements (lead time reduced from weeks to days, lower inventory and warehousing costs) that will improve quality, productivity, and profits.
Kaizen for Quick Changeover : Going Beyond Smed
by Kenichi Sekine
Especially useful for manufacturing manager and engineers, this book describes exactly how to achieve faster changeover. Picking up where Shingo's SMED book left off, you'll learn how to streamline the process even further to reduce changeover time and optimize staffing at the same time.
One-Piece Flow : Cell Design for Transforming the Production Process
by Kenichi Sekine
By reconfiguring your traditional assembly lines into production cells based on one-piece flow, you can drastically reduce your lead time, staffing requirements, and number of defects. Sekine examines the basic principles of process flow building.......
Integrating Kanban With MrpII : Automating a Pull System for Enhanced Jit Inventory Management
by Raymond J. Louis
The 5 Pillars of Tqm : How to Make Total Quality Management Work for You
by Bill Creech
.....Creech does not claim that TQM will produce either quick or miraculous fixes. In fact, he stresses that effectively attending and applying the five essential elements of his canon (commitment, leadership, organization, process, product) can be an exacting, even wrenching, experience.
Quality Function Deployment : Integrating Customer Requirements Into Product Design
by Yoji Akao
Edited and partially authored by Yoji Akao, the originator of QFD and a leader in the Japanese Total Quality Control movement, this volume reveals how this new systems engineering technique has been successfully customized and integrated with other aspects of management in the construction, process, service, and software industries.
Customer Integration : The Quality Function Deployment (Qfd) Leader's Guide for Decision Making
by William Barnard
Customer integrated decision making (CIDM) is a technique which will ensure higher levels of customer satisfaction, increase the speed and efficiency in the product development process and boost profits. This superior guide offers step-by-step explanations of the CIDM process, details the reasons for using CIDM market identification methods and depicts basic and advanced customer choice prediction approaches.
Quality Assurance : Methods and Technologies
by Kenneth L. Arnold
Guide to Quality Control
by Kaoru Ishikawa
This classic, hands-on guide, written by one of the most widely respected masters of quality, teaches the fundamental tools of quality, including: Data collection, Control charts, Histograms, Scatter diagrams, Cause-and-effect diagrams, Probability, Check sheets, Sampling, Pareto diagrams and Graphs
Beyond Tqm : Tools & Techniques for High Performance Improvement
by Jack L. Huffman
The book is divided into seven sections that represent the seven critical initiatives that organizations face as unrelenting improvement becomes the norm. Section 1, Gathering and interpreting data. Section 2, Directing the improvement effort. Section 3, on teams. Section 4, Creativity tools for teams and individuals. Section 5, Solving problems. section 6, Optimizing decisions. Section 7, Improvement strategies and tactics.
Handbook of Quality Tools : The Japanese Approach
by Tetsuichi Asaka
This comprehensive teaching manual, which includes the seven traditional and five newer QC tools, explains each tool, why it's useful, and how to construct and use it. It's a perfect training aid, as well as a hands-on reference book, for supervisors, foremen, and/or team leaders.
Management for Quality Improvement : The Seven New Qc Tools
by Shigeru Mizuno
Building on the traditional seven QC tools, these tools were developed specifically for manager. They help in planning, troubleshooting, and communicating with maximum effectiveness at every stage of a quality improvement program. The tools presented in this book represent the most important advance in quality deployment and project management in recent years, and will help you expand the scope of quality efforts companywide.
Continuous Improvement in Operations : A Systematic Approach to Waste Reduction
by Alan Robinson
Here in one place is the world's most advanced thinking on Just-in-Time, Kaizen, Total Employee Involvement, and Total Productive Maintenance. This handy book brings you a compendium of materials from best-selling classics by world-famous manufacturing experts. The excerpts you'll read offer wisdom and experience that is unique to the developer of each approach. The authoritative introduction integrates the developments of these manufacturing gurus within a twofold theme - the elimination of invisible waste and the creation of a work environment that welcomes and implements employees' ideas.
Achieving Quality Through Continual Improvement
by Claude C. Burrill and Johannes Ledolter
The quality of goods, services and information products depends on the underlying processes that are needed for their creation and these processes must be designed, constructed, operated and continually improved. This book addresses the managerial aspects improving the quality of all processes to stay competitive in today's marketplace and provide the quality goods and services that are now demanded..
The Quality Improvement Handbook : Team Guide to Tools and Techniques
by Roger C. Swanson
...this useful book is a compendium of tools selected and arranged to support a team-based quality improvement effort. This handbook fulfills its purpose well and should be widely used for team efforts in many types of organizations.
.....a unique new reference for quality teams, Swanson uses an 8-Step Quality Improvement Model to address process improvement or reengineering opportunities. An excellent resource for both the service and manufacturing industries and environments, for both experienced and beginning teams. This book incorporates the seven quality tools, seven management tools, and an additional 20 tools and techniques. It offers experienced teams instructions on more advanced tools, with detailed guidelines on the basic tools for those less experienced.
Continuous Process Improvement : Simplifying Work Flow Systems
by George D. Robson
Business Process Improvement : The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness
by H. James Harrington
.....how to apply quality improvement techniques originally developed for the manufacturing sector to service industries. How to Take the Lead in Business Process Management details how to do it, providing a step-by-step formula that helps companies improve quality and productivity in the support areas. Here in one comprehensive volume is all the information an organization needs to start the improvement process right away: how to determine customer needs and expectations and deliver the best service; how to establish which processes drive your business; how to create process improvement teams and train team leaders; how to eliminate bureaucracy, simplify the process, and reduce processing time; how to measure progress and provide feedback to participants; how to document the levels of improvement and certify operations and activities; and how to ensure ongoing improvement.
Ten Tools for Quality : A Practical Guide to Achieve Quality Results
by Richard Chang
A easy illustration of usage of QC Tools. Each of the tool is described with a case study and at the end simple instructions for usage of the tool.
Quality Improvement Tools and Techniques
by Peter Mears
Until now, quality manager have needed high-level statistical skills to quantify and maximize quality improvement (QI) efforts. This book fills a major need by presenting the vital QI tools for readers with high school math skills. It not only explains all key techniques, but shows how and when to apply them-using a single case example that demonstrates how they relate.
40 Top Tools for Manufacturers : A Guide for Implementing Powerful Improvement Activities
by Walter J. Michalski and Dana G. King
.....here's a package of 40 dynamic tools to guide your teams through successful process improvement. Understanding your unique needs, we've carefully chosen the 40 most powerful tools for teams working in a manufacturing environment. This compact book is packed with plenty of illustrations, tables, and references to help you navigate your way through the problem-solving process.
101 Creative Problem Solving Techniques : The Handbook of New Ideas for Business
by James M. Higgins
How many times have you wished that you had a creative problem solving book properly indexed so you can begin using the techniques right away? "101 Creative Problem Solving Techniques" helps you achieve these pronto. Divided into Personal and Group techniques, you can handily zoom in to possible solutions quickly.
Lateral Thinking : Creativity Step-By-Step
by Edward De Bono
Thinking is a skill that can be developed and improved if one knows how. An internationally known bestseller, this audio encourages the habit of lateral thinking to generate new ideas. Learn special techniques to accomplish this. Whether in a group or alone, the result is a triumph of entertaining education.
Serious Creativity : Using the Power of Lateral Thinking to Create New Ideas
by Edward De Bono
The Art of Thinking : A Guide to Critical and Creative Thought
by Vincent Ryan Ruggiero
If you can only master what this book teaches you will truely be an educated and clear thinking person. Very practical, easy to read and understand. This book teaches what most people never learn and desperately need to learn; how to be a quality analytical and creative thinker. Get it, read it over and over and apply it.
Six Thinking Hats
by Edward De Bono
This is a tremendous tool for anyone working in a corporate setting and looking for new ways to generate ideas and choose the right one.
Brainstorming : How to Create Successful Ideas
by Charles Clark
40 Tools for Cross-Functional Teams : Building Synergy for Break Through Creativity
by Walter J. Mihalski and Dana G. King
Building Team Power : How to Unleash the Collaborative Genius of Work Teams
by Thomas A. Kayser
By the author of the best-selling Mining Group Gold, Team Power offers ideas, tools and techniques for increasing team productivity in any environment: public or private sector; profit or nonprofit; service or manufacturing-based. Teamwork is fast becoming one of the most integral skills an employee can master. Written to guide team leaders and participants toward improved collaboration and cooperation, this helpful book offers easy-to-implement ideas, tools, and techniques for increasing team productivity in any environment.
Improving Work Groups : A Practical Manual for Team Building
by Dave Francis
Team Decision-Making Techniques : A Practical Guide to Successful Team Outcomes
by Keith P. Kelly
Making a decision on your own can be trying, but making a decision as a group can be even more difficult. By using the clear and concise techniques provided, the team decision-making process can be easier and more effective.
The Reengineering Revolution : A Handbook
by Michael Hammer and Steven Stanton
In his phenomenally bestselling Reengineering the Corporation, Michael Hammer set forth a revolutionary philosophy that has taken the business world by storm. Now, in The Reengineering Revolution, Hammer and Steven Stanton build on this foundation to share with readers their experiences in successfully implementing reengineering in companies around the world.
Beyond Reengineering : How the Process-Centered Organization Is Changing Our Work and Our Lives
by Michael Hammer
Hammer has done it again! First, he defined reengineering. Now, he defines the staggering, even radical, implications of the customer-driven process-centered organization on work and management, structure and strategy. Everyone's future will be impacted by such a paradigm shift.
Design and Management of Service Processes : Keeping Customers for Life
by Rohit Ramaswamy
This book, intended for manager in both manufacturing and service industries, shows you how to design customer delighting service by applying well known Total Quality Development (TQD) and Total Quality Management (TQM) principles. The book is a detailed, step-by-step guide that describes the state-of-the-art tools and methods such as Quality Function Deployment, Functional Analysis, Experimental Design and Simulation that you need to create, implement, manage and improve the processes by which service is provided so that you can consistently exceed your customers' expectations and keep your firm competitive in your industry.
Introduction to TPM; Total Productive Maintenance
by Seiichi Nakajima
Total Productive Maintenance (TPM) combines preventive maintenance with Japanese concepts of total quality control (TQC) and total employee involvement (TEI). The result is a new system for equipment maintenance that optimizes effectiveness, eliminates breakdowns, and promotes autonomous operator maintenance through day-to-day activities. Since it was first introduced in Japan, TPM has caused a worldwide revolution in plant maintenance. Here are the steps involved in TPM and case examples from top Japanese plants.
Tpm Development Program : Implementing Total Productive Maintenance
by Seiichi Nakajima
The TPM Bible.
Tpm for Workshop Leaders
by Kunio Shirose
.....Kunio Shirose describes the problems that TPM group leaders are likely to experience and the improvements in quality and vast cost savings you should expect to achieve. In this non-technical overview of TPM, he incorporates cartoons and graphics to convey the hands-on leadership issues of TPM implementation. Case studies and realistic examples reinforce Shirose's ideas on training and managing equipment operators in the care of their equipment.
P-M Analysis : An Advanced Step in Tpm Implementation
by Kunio Shirose
P-M analysis is an effective methodology to find and control the causes of equipment-related chronic losses. Chronic loss stems from complex and interrelated causes, and in most cases, it is very difficult to understand how any single cause impacts the overall problem. P-M Analysis is used to overcome the weaknesses of traditional improvement activities in addressing these losses. This well-illustrated book uses thorough discussion, case studies of implementation, and provides a disciplined step-by-step approach to identify and eliminate causes of chronic equipment-related loss.
Tpm for Every Operator (Shopfloor Series)
by Japan Institute of Plant Maintenance
Total employee involvement is the foundation of a successful TPM program. TPM for Every Operator introduces frontline workers to the basic methodology of TPM in a succinct, easy-to-read format that covers all aspects of this important manufacturing improvement strategy, including autonomous maintenance, focused improvement, and safety activities. Almost every page is illustrated to provide visual reinforcement for the clear, simple explanations of each TPM element. Every shopfloor worker in your company should read this book; it's the best way to ensure a companywide understanding of TPM.
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