Carlo Scodanibbio - Industrial Consultant
Announcing: SOUTH AFRICA 2013/2014 LEAN MANAGEMENT TRAINING PROGRAMME

www.scodanibbio.com/leansouthafrica/

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announcement - july 2013

What does "lean" mean?
It means maximising the value of a product or service provided by an organisation to a customer while simultaneously minimising any form of waste present in the process that produces such product or service.
Lean Management is a philosophy and an operational discipline aiming at structuring an organisation (public or private) in a "lean" fashion.

The main targets?
1) Maximisation of value to the customer
2) Drastic elimination of waste in all processes (core and support) that generate value for customers
3) Elimination or drastic re-dimensioning of all those processes (and functions) that do not contribute to generate value to the customers
4) Minimisation of all times required to provide value to the customers
5) Zero defects, errors and non-conformities

While many organisations in the most industrialised countries worldwide are striving (or - at least - attempting) to undergo the lean road, what is happening in South Africa (and, in general, Southern Africa) in this regard? Little, not much - or, not enough - in the writer's opinion.

Lean principles were introduced in South Africa over 20 years ago.
Carlo Scodanibbio contributed much in this regard, conducting over the years a number of lean training programs, addressed mostly to the manufacturing and project/construction sectors.
These lean events were attended by thousands of delegates (see also past Lean Management programs - clickhere).
What are my conclusions? Quite astonishing. Here are some comments expressed (regularly and repeatedly) by participating delegates:

"....we thought our enterprise was lean (after all, "lean" is not something out of this world), but it is not: now we can see how much waste is still lying around and how lacking is our value offer to our customers..."
"....we heard lean concepts from you many years ago - we understood them - we thought we had done well our homework... - to discover today we have done almost nothing.... - why?"
"....we love these lean principles, but we are not the right delegates in this course - it's our top management that should be sitting here today to listen to these messages...."
"....more than so much we cannot do in our operational area - it's the entire organisation, top-driven, that must become leaner...."

Yes, we thought we were "lean".
Lean is not a mission impossible: lean is basic common sense in business. Unfortunately, it gets easily mis-interpreted. If one asks top managers of private organisations if they think they are lean, most, if not all, will answer "yes, of course we are lean: we dedicate utmost care to our customers and we are organised in an extremely efficient way. It's even spelt out in our company mission statement - so we are lean.". Is it true?
Generally, it is not.

After preaching "lean" for so many years, there have been some "hits": a considerable number of South African Organisations, mostly Private, and especially from the Manufacturing Sector, have actually undergone the lean road, some with remarkable results, some less. The number of "in-house" lean training initiatives conducted by the writer has increased, as well as the number of practical coaching interventions.
And yet, it's only a tiny fraction of the South African Private Business and Industrial Sector that has achieved some positive results through the deployment of lean practices (on the other hand, in the writer's opinion, the Public/Semi-Public Sectors lag far behind).
Unfortunately, I have also observed (or known about) some partial failures.

Gloomy picture? Let's rather call it realistic, when observed from a Lean Management angle of view.
What is the problem? Organisations (or most of them) seem not to be able to cope with the complexity associated with the changing environment. The more pressure is put on them and the more corrective measures they try to adopt, the worse the results and the more the failures! It's the final coma of the first industrial revolution system, culture and mentality.
The only way out of this vicious circle is a revolution in the opposite direction. That's where Lean Thinking comes to the rescue.

The Second Industrial Revolution has started silently over two decades ago. But Southern Africa seems so much attached to the principles, the strategies and the philosophy of the First one, invented by Adam Smith and Frederick Taylor long, long time ago: this is a considerable problem, because the First Industrial Revolution principles are rather "dated" - to say the least.

Many delegates attending my courses state that in an "African" Country with an "African" culture this state of affairs is just normal.
I definitely disagree with this statement. There is nothing wrong with a colourful and character-full African culture, mentality and behaviour. To the contrary, it opens wide the doors to lean practices, so much in need for solid, creative thinking (the heart of Lean Thinking and Lean Management).
The strategy is to find a way to marry an "African" style with Lean practices; which, however, is not impossible at all.
What is required to the purpose? Techniques (disciplines) and cultural change.
Obviously, disciplines are disciplines, and tools are tools. They can be learnt, they can be obtained, they can be purchased.
Culture cannot. Modern, industrial, lean culture can only be "fabricated" in-house, within the organisation, by those concerned - starting from top management.
This is the hardest and trickiest part of the transition to "lean": changing culture. Unfortunately, the Smith & Taylor heritage is very heavy.
It has taken generations to digest and implement the principles of the first industrial revolution. It will take years or decades to digest those of the second one. Our industrial DNA is heavily polluted by traditional principles. We are still in love with the mass and batch production mentality, with traditional planning, supervision and control. With order and efficiency. With roles, authorities and job descriptions. With rules and procedures. Even hairdressers, retailers, and housewives (yes, housewives!) have fallen in love with mass production principles. The resistance to "lean" is and remains heavy.

We'll need to "slaughter", to change skin, like snakes do. We'll need to transform managers into coaches. We'll need to "fabricate" a new breed of people, people driven by value principles and not by "job" principles. People dedicated to re-conceive, improve and perfect the processes they handle, which they can understand, and for which they must become responsible. People who enjoy working and producing value, and draw satisfaction from it. New millennium craftsman in their workshops. New millennium traders in their shop. In strict contact with their customers. Empowered People to whom pride and professional and work dignity, usurped by over a century of labour division and top-control practices, will finally be given back. People who can think: lean (that's why the name: Lean Thinking).
It will take time. With everybody's commitment, much less.
And the time to go lean is NOW.


In line with the above, Dr Scodanibbio has ready plans for another set of public training activities to be organised in South Africa during 2013/2014, starting September 2013 - as well for in-house training interventions.
Lean training courses/workshops on offer for 2013/2014 include (but are not limited to) those listed in the Expression of Interest fill-outform below. These workshops may be presented as public or "in-house" training.
 
Expressions of Interest are invited from all business sectors, public or private, who are keen in participating in this year’s/next year's events. These expression of interest are welcome through the fill-outform below. The organiser shall consider all suggestions brought forward, whilst he is also available for facilitating in-house pilot projects to demonstrate the benefits of lean improvement programmes.

In accordance with the expressions of interest received, I shall notify final dates and detailed programs of public 2013/2014 LEAN MANAGEMENT courses to all those who have expressed interest.
In-house courses can take place on dates set by mutual agreement starting from September 2013.

Dr. Carlo Scodanibbio

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For any enquiry please contact directly the workshop Leader:
Dr. Carlo Scodanibbio
Mob. (+356) 7996 6056 - e-mail:

You may express interest for the 2013/2014 program and also request further clarifications about by filling the form below:
(fields marked * must be filled)

LEAN MANAGEMENT TRAINING PROGRAM - South Africa 2013/2014
Training Module: title, short description, duration, target audience Expression of Interest
Public Course
Expression of Interest
"In-House" Course
Event 01 - LEAN MANAGEMENT PRINCIPLES FOR TOP MANAGEMENT
For Top Managers/Directors of Private (all Sectors) and Public Organisations.

A 1-day open and interactive conference addressed to enable attending delegates to "see" wasteful areas and value-loss points in their organisation and to sensitise the audience on the necessity of deploying lean practices organisation-wide; while launching, in parallel, a continuous cultural change management project.
Tick if of interest (Public Course)

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Number of Delegates:
Event 02: THE LEAN ENTERPRISE (LEAN MANAGEMENT OPERATIONALLY)
For High-Level Operational Managers of Private (all Sectors) and Public Organisations.

A 3-day event addressed to: enable attending delegates to "see" wasteful areas and value-loss points in their organisation - illustrate operationally lean techniques and disciplines to be deployed for the lean transition - give practical hints on how to structure the lean re-engineering project organisation-wide - convey broad operational principles of continuous, lean performance improvement - and to sensitise the audience on the necessity of undergoing a solid cultural change and transmitting effective messages in this regard organisation-wide.
Tick if of interest (Public Course)

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Event 03: LEAN MANAGEMENT: OPERATIONAL PRINCIPLES FOR THE SERVICE AND HOSPITALITY INDUSTRY
For High- and Middle-Level Managers of Private and Public Organisations providing general and hospitality services (all Service Establishments - all Service Providers - Hospitality Industry Operators - etc., including services such as: health, telephony, insurance, financial, tourism, tour operator, car-hire, hoteliers, airport, catering, airline, shipping & forwarding, export/import, retailing, etc.).

A 2-day event addressed to: enable attending delegates to "see" wasteful areas and value-loss points in their organisation - illustrate operationally lean techniques and disciplines to be deployed for the lean transition, targeting at maximising output value to customers, in a error-free and fastest time mode, while minimising processing waste - give practical hints on how to structure the lean re-engineering project organisation-wide - convey broad operational principles of continuous, lean performance improvement - and to sensitise the audience on the necessity of undergoing a solid cultural change and transmitting effective messages in this regard organisation-wide.
Tick if of interest (Public Course)

Number of Delegates:
Tick if of interest (In-House Course)

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Event 04: LEAN KAIZEN (CONTINUOUS/SYSTEMATIC PERFORMANCE IMPROVEMENT IN THE LEAN DIRECTION)
For High-Level Operational Managers of Private (all Sectors) and Public Organisations.

This is a 2-day event addressed to: enable attending delegates to "measure" the present performance level organisation-wide through KPIs - identify and define the "gap", and set Lean Kaizen improvement targets - structure the Continuous Improvement project with rational priorities and a logical plan of action - illustrate in broad detail lean techniques and disciplines to be then deployed operationally by their collaborators during the lean implementation stage.
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Event 05: OPERATIONAL LEAN KAIZEN: THE TOOLS AND TECHNIQUES
For Middle-Level and Frontline Managers of Private (all Sectors) and Public Organisations.

A 32-Hrs event. Targets: illustrate in great detail and very interactively all main tools and techniques to be deployed operationally in a continuous, systematic performance improvement program by those concerned (middle-level and frontline managers). The tools and techniques include (but are not limited to): 5S and Workplace Management - Pareto Diagram/ABC Analysis - Cause-Effect (Ishikawa) Diagram - Scatter Diagram - Control Charts - Flow Charts - Tree Diagram - Matrix Diagrams - Relations Diagram - Affinity Diagram - Cedac - Problem Solving - P-M Analysis - the Poka-Yoke approach - etc. as well as specific Lean Thinking tools such as 5W2H - 5Why - Communication Circle - Spaghetti Diagram - Value Stream Mapping, etc. Specific training in effective Team-Work will also be provided.
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Event 06: CREATIVE THINKING: THE "ULTIMATE" LEAN RESOURCE
For High and Middle Level Managers of Private (all Sectors) and Public Organisations.

A 3-day event. Creative Thinking is the heart of Lean Thinking. This course will illustrate very interactively all main creative techniques, methods and tools (from Brainstorming onwards) to be deployed in: A) Creative Problem Solving     B) Continuous Improvement     C) Search for Opportunities     D) Change and Innovation. Particular care will be dedicated to creative work in team.
This course is a "must" for all managers of any size and type of organisation.
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Event 07: LEAN MANAGEMENT: WAYS TO SUCCEED, WAYS TO FAIL
For Top, High and Middle Level Managers of Private (all Sectors) and Public Organisations.

A 1-day event, which will illustrate in detail all necessary conditions and prerequisites that must be fulfilled and complied with in order to launch an Organisation-wide Lean Management project in the most appropriate way - sustain it in all phases of its lifecycle - and make it produce the wanted results. Unfortunately, even one non-compliance with those vital conditions may be sufficient to generate failure bacteria - as it will be shown with relevant case studies.
A must-training for any organisation willing to embark into a Lean Management project or in the process of launching it.
Tick if of interest (Public Course)

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Tick if of interest (In-House Course)

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Event 08: STUPIDITY, A MAJOR OBSTACLE TO LEAN
For Top, High and Middle Level Managers of Private (all Sectors) and Public Organisations.

A 1-day event. Human stupidity is more diffused than most people think or believe. Stupid actions or initiatives, undertaken at individual-, group-, organisation- and even Country-level take place extremely frequently and represent a major obstacle to better performance - at any level.
This course targets at: supplying a simple and extremely powerful key of interpretations of human actions, in order to grasp as rapidly as possible the impact associated with stupidity - showing why and how in "traditional" organisations stupidity may cause detrimental effects to real improvement and better performance - illustrating stupidity under the Lean angle of view - and empowering attending delegates to prevent stupid initiatives from happening, or at least repeating - jeopardizing as such a Lean Project.
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Event 09: TOTAL QUALITY MANAGEMENT FOR THE LEAN ENTERPRISE
For High and Middle Level Managers of Private (all Sectors) and Public Organisations.

A 3-day event. This will be a most comprehensive course illustrating the "quality" state of affairs in a lean environment. Traditional and modern QC and QA methods and techniques will be presented in detail, highlighting the pro's and the con's of each of them versus the requirements of the Lean philosophy. Particular attention will be given to the ISO 9001 Quality Management system under the lean angle of view.
The course will be most beneficial to Quality, Marketing, R&D, Procurement and Operations personnel from all size and type of organisations.
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Event 10: LEAN MANUFACTURING FOR SMEs
For High-, Middle- and Frontline-level personnel (Operations - Production Planning - QA - Maintenance - Procurement - Logistics - Materials Management - etc.) in the Manufacturing Industry


A 3-day event. Targets: understand "waste" and "value-adding" in manufacturing operations; eliminate waste, maximise output value - understand "push" and "pull" production methods and see the difference between "batch" and "single-piece" production - learn the principles and techniques of lean, continuous flow manufacturing and "cell" manufacturing - understand the "lean" disciplines: 5S and workplace management; mistake-proofing tools for zero-defects; basics of quick set-up; basics of TPM and Autonomous Maintenance; Value Stream Mapping; and others - understand the necessity of a cultural change to take place in parallel with the deployment of lean disciplines.
Effective for any size Manufacturing organisation, this course will be particularly beneficial to owners/managers of micro and small enterprises.
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Event 11: LEAN PRODUCTION PLANNING AND VALUE CHAIN MANAGEMENT
For Middle- and Frontline-level personnel (Operations - Production Planning - IT - Procurement - Logistics - Materials Management - etc.) in the Manufacturing Industry (both: "make-to-stock" and "make-to-order").


A 3-day event. Targets: understand in full the difference between "traditional" and "lean" production planning - explore the available planning methods (MRP - MRPII - CRP - ERP - etc.) and see pro's and con's - touch the consequences of inadequate, "push" planning and its repercussions all along the supply and demand chains - see the advantages of lean "pull" planning methods - understand the effects of non appropriate deployment of the Kanban method - know about the inadequacies of "traditional" planning SW or the effects of using inappropriately "modern" planning SW - learn how to assure a continuous materials flow all along the value chain and how to best integrate your production plan for needed flexibility and appropriate capacity with a style suited to the turbulent and volatile times ahead - learn specific planning techniques for "make-to-order" (contract) manufacturing.
Tick if of interest (Public Course)

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Event 12: LEAN MANUFACTURING: WAYS TO SUCCEED, WAYS TO FAIL
For Top, High and Middle Level Managers of Manufacturing Companies.

A 1-day event, which will illustrate in detail all necessary conditions and prerequisites that must be fulfilled and complied with in order to launch a Lean Manufacturing project in the most appropriate way - sustain it in all phases of its lifecycle - and make it produce the wanted results. Unfortunately, even one non-compliance with those vital conditions may be sufficient to generate failure bacteria - as it will be shown with relevant case studies.
A must-training for any Manufacturer willing to embark into a Lean Manufacturing project or in the process of launching it.
Tick if of interest (Public Course)

Number of Delegates:
Tick if of interest (In-House Course)

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Event 13: TOTAL PRODUCTIVE MAINTENANCE AND LEAN PLANT/ASSETS MANAGEMENT
For High- and Middle-level managers (Operations - Maintenance - Plant Management - Plant Engineering - QA - etc.) in the Manufacturing Industry and Continuous Process Industry

A 3-day event. Targets: explore all available maintenance disciplines (Reactive, Preventive, Predictive, Reliability-Centred, RBM/RBI, IPF, Shut-Down & Outage Maintenance, etc.) and discover the best-suited maintenance regime for your operations - understand in detail TPM as a plant management philosophy, an operational maintenance discipline and a cultural change catalyst, and grasp its operational tools - "see" where waste hides in "traditional" maintenance activities and learn ways to eliminate it - make maintenance works "flow" and produce valid, error-free results in less time - learn how to plan maintenance activities in a lean fashion - understand the revolutionary principles behind Lean Plant and Assets Management.

Although dedicated to the Manufacturing and Continuous Process industries, this course will be particularly beneficial to any heavily mechanised/automated type of operations, including large Construction Companies, highly IT-dependent Service Providers, Power Generation, etc. as well as to Maintenance Contractors, Public Works Departments and Municipalities.
Tick if of interest (Public Course)

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Event 14: TOTAL PRODUCTIVE AND AUTONOMOUS MAINTENANCE FOR PLANT/MACHINE OPERATORS
For Frontline Maintenance/Operations Personnel (Plant & Machine Operators, Maintenance/Service Technicians/Fitters) as well as Supervisors and Foremen in the Manufacturing Industry and Continuous Process Industry

A 1-day event. Targets: understand the TPM discipline and its approach to Plant/Machinery care - learn basic principles of Autonomous Maintenance as best medicine to prevent breakdowns and fight machine idling, minor stoppages, reduced speed functioning, and output defectiveness - understand the new relationship style between Production and Maintenance and how to undergo painless integration between the two functions - enhance overall sense of responsibility and accountability of all those working next to or around plant and machinery.
Although dedicated to the Manufacturing and Continuous Process industries, this course will be particularly beneficial to any heavily mechanised/automated type of operations, including large Construction Companies, highly IT-dependent Service Providers, Power Generation, etc. as well as to Maintenance Contractors, Public Works Departments and Municipalities.
Tick if of interest (Public Course)

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Tick if of interest (In-House Course)

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Event 15: ACHIEVING QUICK CHANGE-OVER
For Frontline Set-up, Maintenance and Operations Personnel (Set-up Technicians, Plant & Machine Operators, Maintenance/Service Technicians/Fitters) as well as Supervisors, Foremen and Middle Level Managers (Production, Maintenance, Tool Shop, QA, etc.) in the Manufacturing Industry

A 1-day event. Targets: learn in detail operational principles of quick change-over and set-up (line change-over, machine set-up, re-tooling, changing process parameters, etc.) under the Lean approach - understand the organisational and technical methods suited to reduce drastically set-up time in an error-free mode - grasp the concepts of the cultural change associated with the deployment of the methods - understand the continuous improvement approach to set-up time reduction up to zero seconds.
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Tick if of interest (In-House Course)

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Event 16: LEAN PROJECT & CONSTRUCTION MANAGEMENT
For Senior & Middle-Level Managers (Operations Managers, Project Managers, Contract Managers, Proposal Managers, Project Planners and Controllers, Site Managers, etc.) from the Construction and Project-driven industry (turn-key, industrial installations, EM contracts, etc.), as well as professional Project Managers, Architects, Engineers and Senior Project Personnel from the Public Works sector and Municipalities.

A 3-day event. Targets: learn in detail the "traditional" Project Management discipline and its main Planning and Control techniques (WBS, PERT/CPM, Earned-Value, Risk Management, etc.) - see the deficiencies and flaws of the same - understand in detail the Lean approach to managing projects, engineering, architectural and construction works, and "see" the waste that hides in the same - learn how any type of project work can be made flow, work-package after work-package, in a waste-less and error-free fashion, thus minimising the overall throughput time - learn lean planning techniques and the "last planner" approach - grasp the lean approach to multi-project management to prevent any bottleneck in any project - understand the necessity of associating a solid cultural change in project personnel at all levels while deploying lean tactics.
Tick if of interest (Public Course)

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Tick if of interest (In-House Course)

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Event 17: LEAN PLANNING AND LEAN PROJECT MANAGEMENT FOR THE MANUFACTURING INDUSTRY
For Senior & Middle-Level Managers (Operations, QA, Plant, Engineering, R&D, Product Development, etc.) from the Manufacturing Industry.

A 2-day event. Targets: learn the "traditional" Project Management discipline and its main Planning and Control techniques (WBS, PERT/CPM, Earned-Value, Risk Management, etc.) - see the deficiencies and flaws of the same - understand in detail the Lean approach to managing projects such as new installations, plant alterations, new product development, and "see" the waste that hides in the same - learn how any type of project work can be made flow, work-package after work-package, in a a waste-less and error-free fashion, thus minimising the overall throughput time - learn lean planning techniques and the "last planner" approach - grasp the lean approach to multi-project management to prevent any bottleneck in any project.
Tick if of interest (Public Course)

Number of Delegates:
Tick if of interest (In-House Course)

Number of Delegates:
Event 18: LEAN PLANNING AND LEAN PROJECT MANAGEMENT FOR THE SERVICE INDUSTRY
For Senior & Middle-Level Managers (Operations, QA, Plant, IT, R&D, New Service Development, etc.) from the Service Industry.

A 2-day event. Targets: learn the "traditional" Project Management discipline and its main Planning and Control techniques (WBS, PERT/CPM, Earned-Value, Risk Management, etc.) - see the deficiencies and flaws of the same - understand in detail the Lean approach to managing projects such as new installations, new outlets, new branches, refurbishments, alterations, new service development and launch, etc. and "see" the waste that hides in the same - learn how any type of project work can be made flow, work-package after work-package, in a a waste-less and error-free fashion, thus minimising the overall throughput/completion time - learn lean planning techniques and the "last planner" approach - grasp the lean approach to multi-project management to prevent any bottleneck in any project.
Tick if of interest (Public Course)

Number of Delegates:
Tick if of interest (In-House Course)

Number of Delegates:
Event 19: LEAN CUSTOMER CARE: OPERATIONAL PRINCIPLES FOR FRONTLINE PERSONNEL IN THE SERVICE AND HOSPITALITY INDUSTRY
For Frontline Personnel & Supervisors of Private and Public Organisations providing general and hospitality services (all Service Establishments - all Service Providers - Hospitality Industry Operators - etc., including services such as: health, telephony, insurance, financial, tourism, tour operator, car-hire, hoteliers, airport, catering, airline, shipping & forwarding, export/import, retailing, etc.).

A 1-day event addressed to: enable attending delegates to "see" wasteful areas and value-loss points in their daily activities, and provide hints to eliminate both deficiencies - illustrate operationally lean techniques to adopt in any contact with clients (personally, telephonically, etc.) in order to maximise service output value to customers, in a error-free and fastest time mode, while minimising processing waste - instil concepts of lean behaviour and attitude - convey operational principles of continuous, lean service performance improvement and of opportunities generation.
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Event 20: TOTAL EMPLOYEE INVOLVEMENT & LEAN HUMAN RESOURCES MANAGEMENT
For High and Middle Level Managers of Private (all Sectors) and Public Organisations.

A 2-day event. There is no way to be Lean without deep and active involvement of all personnel. This course will present the most modern approaches to people management in a Lean environment. It will prove that people are better, more flexible, more adaptable, more ready to take up responsibilities, more curious to learn and willing to grow than most managers believe. It will also show the very simple path to better and even excellent people performance if the right conditions are created.
This course is a "must" for all managers of any size and type of organisation.
Tick if of interest (Public Course)

Number of Delegates:
Tick if of interest (In-House Course)

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If you have expressed interest for any of the training events listed above, kindly let me have your details by completing the form below:
(fields marked * must be filled)

Name* Surname*
Company* Position*
E-Mail Address* Country*
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Your suggestions and recommendations about which other topics should be offered in my forthcoming program will be of great value:

Please enter any other enquiry here below:

Thank you - your Expression of Interest and/or enquiry will be acknowledged soonest.


 
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about your facilitator

carlo scodanibbio photograph Carlo Scodanibbio, born in Macerata (Italy) in 1944, holds an Italian doctor degree in Electrical Engineering (Politecnico di Milano - 1970).

He has over 43 years of experience in Plant Engineering, Project Engineering and Project Management, as well as Industrial Engineering and Operations Management.

Free-lance Consultant since 1979, he has worked in a wide spectrum of companies and industries in many countries (Southern Africa - Italy - Cape Verde - Romania - Malta - Cyprus - Lebanon - Mauritius - Malaysia - Kenya - India - Saudi Arabia - Seychelles), and operates as an Independent Professional Consultant and Human Resources Trainer to industry.

His area of intervention is: World Class Performance for Small and Medium Enterprises in the Project, Manufacturing, and Service sectors.
His favourite area of action is: the "lean" area.

He has co-operated, inter-alia, with the Cyprus Chamber of Commerce, the Cyprus Productivity Centre, the Malta Federation of Industry, the Malta Chamber of Commerce and Industry, the Mauritius Employers' Federation, the Romanian Paper Industry Association, the United Nations Industrial Development Organisation, the Seychelles Chamber of Commerce and Industry and the University of Cape Town.

His workshops and seminars, conducted in English, Italian and French, have been attended by well over 17.000 Entrepreneurs, Managers, Supervisors and Workers. They feature a very high level of interaction, and are rich in simulations, exercising and real case studies. The approach is invariably "hands-on" and addressed to immediate, practical application.

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a few quotes from previously satisfied delegates who have attended Carlo Scodanibbio lean programs

Excellent course, very learning experience
[D. B. S. - Director, Manufacturing - Dr. Reddy's Laboratories Ltd. - Bachupalli - India]
An excellent course, very effective presentation
[M K B - Divisional Manager - Tata Motors Ltd. - Pune - India]
An excellent course. No way to progress in future without Lean Thinking. Lean Thinking can make wonders. Lean Thinking gives - shows - makes everybody responsible/creative active and pro-active.
[K J - Sr. Manager, Production - Ranbaxy Laboratories Ltd - Dewas - India]
Presentation and topics were excellent
[A A - General Manager, Production - Wockhardt Ltd - Gujarat - India]
An excellent, superb program
[S P C - Head, Cast House - Bharat Aluminium Co. Ltd - Korba - India]
Excellent course, and you are a crazy man!!
[S H - Sr. Engineer - Whirlpool of India Ltd - India]
An excellent course, thanks for giving me the opportunity to attend it
[S. R. T. - Manager, Purchasing - Voltas Ltd - Thane - India]
An excellent course. Document/Presentation is excellent, the "flow" is there.
[T. N. T. - Sr. Manager - Tata Power Ltd - Mumbai - India]
An excellent course. It was extremely useful to get lot of basic concepts of Lean Thinking - which should help us think differently and leaner.
[N. H. K. - Sr. Director, Supply Planning - Dr. Reddy's Laboratories Ltd. - Bachupalli - India]
An excellent course, quite brain spinning, and has given new dimensions to think and improve
[B. N. R. - Senior General Manager - United Spirits Ltd. - Hyderabad - India]
An excellent course, an eye opener for me - makes me start thinking
[U. N. R. - United Spirits Ltd. - Hyderabad - India]
An excellent course, nice and effectively communicated with real time examples
[R. S. N. - Deputy Manager - Brakes India Ltd. - Chennai - India]
An excellent course - simple, excellent examples made easy to understand
[D. V. - Production Manager - Sundaram Clayton Ltd. - India]
An excellent course - learnt the concepts and enjoyed the training
[B. D. R. - Deputy General Manager - Amara Raja Batteries - India]
A course which makes me think from different perspective to improving performance/eliminating waste and adding value to stake-holders
[S. B. - Deputy General Manager, Operations - Aditya Auto Products - Bangalore - India]
An excellent course, good learning experience in which many ideas were generated and will be implemented in the work place, which will help our organisation to become leaner.
[B. J. - Associated Director - Dr. Reddy's Laboratories - Bachupally - India]
This program has given me insight into the lean thinking principles which will benefit me personally and professionally
[T. S. B. - Chief Manager, Production - Sud-Chemie India Ltd. - Cochin - India]
An excellent course - really good as it was explained not with lot of presentation material but more with practical examples and exercises.
[J. M. - Deputy General Manager, Product Engineering - Amara Raja Batteries - India]
Excellent 2-day event, most entertaining & learning
[C P - Managing Director - Synectics Ltd - Nicosia - Cyprus]
A well conceived and applied seminar, very fruitful and constructive, as a method of going forward
[M V - Export Manager - Elysee Irrigation Ltd - Nicosia - Cyprus]
An excellent course, good food for thought. A challenge to all of us.
[P T - IT Consultant - Synectics Ltd - Nicosia - Cyprus]
An excellent course, an eye-opener to the way we act and think!! This concept is a tool to be used to stimulate ongoing improvement.
[A. D. F. - Planning/Procurement Co.ordinator - Paarman Foods - Cape Town - South Africa]
An excellent course, excellent presentation, excellent content.
[J. A. D. - Production Manager - Cocoa Processing Co. - Tema - Ghana]
An excellent course. Keep it up and you will change the course of industry.
[N. O. Q. - Quality Manager - Cocoa Processing Co. - Tema - Ghana]
An excellent course. This has been a very important step for my future (not only in my current job).
[J. C. - Operations Manager - British American Tobacco - Lusaka - Zambia]
An excellent, well structured course that was well presented and can give any company an edge, if properly implemented.
[K L - Operations Manager - Lancewood Cheese - George - South Africa]
An excellent course. This is for certain the plan of survival in a westernized concept. We need to constantly learn to think differently.
[R. P. - Production Manager - Nampak Polyfoil Zimbabwe - Bulawayo - Zimbabwe]
An excellent course, absolutely mind blowing. Hard facts are scary...
[J J v R - Production Supervisor - Zodiac Pool Care SA - Midrand - South Africa]
An excellent course, very informative, eye opening, the approach was excellent. I cannot wait the day to implement these dynamic tools at my work place.
[J D - Manufacturing Manager - BSN Medical SA - Pinetown - South Africa]
An excellent course, and excellent facilitator/trainer. Thanks a million.
[S G - Business Analyst, Process Re-Engineering - First National Bank - Johannesburg - South Africa]
An excellent course, well set to provoke for critical thinking.
[J T - Fillery Production Manager - Coca-Cola Swaziland - Ezulwini - Swaziland]
Lean is often confused as being a manufacturing-based philosophy. Now the value Lean can add to other functions in a business is clear. This course has shaken my heart.
[H M - Quality Manager - Sans Fibres - Cape Town - South Africa]
An excellent, very comprehensive, educational course
[B E - Senior Project Manager - Nesma + Partners Contracting Co. - Al Khobar - Saudi Arabia]
An excellent course, very good to open brain for new ideas
[R K - Projects Co-ordinator - Nesma + Partners Contracting Co. - Al Khobar - Saudi Arabia]
An excellent course. Dr Carlo, you are a "crazy" trainer! I like it.
[A P - Marketing Manager - Nesma + Partners Contracting Co. - Al Khobar - Saudi Arabia]
Very useful training and fantastic presentation.
[R L K - Accounts Manager - Nesma + Partners Contracting Co. - Al Khobar - Saudi Arabia]
I am proud and honoured to have attended this course.
[F Z - Training Operational Manager - Nesma Trading - Al Khobar - Saudi Arabia]
An excellent seminar: the best of the best
[A A - Procurement Manager - Nesma Trading - Al Khobar - Saudi Arabia]
An excellent course - it has significantly changed my way of thinking and my views on my employees.
[L P - Assistant Manager - Airtrans Group - Nicosia - Cyprus]
An excellent course, I did really enjoy it, it was really professional. Carlo, your seminar really helped me to clear lots of questions I had in my head.
[N I - HR manager - H.S. Data - Nicosia - Cyprus]
An excellent course. I was very satisfied with it and look forward to a new course once I have tried the methods I learnt.
[M C - R&D Manager - Elysee Irrigation - Nicosia - Cyprus]
An excellent course - very confident speaker with clear aims to simplistic verbal approaches to complicated issues.
[N T - Director - Tofarco - Nicosia - Cyprus]
An excellent course. Perfect!!!
[H H - Shop Manager - Spectus Co. - Limassol - Cyprus]
Excellent course, excellent performance
[A I - Operations Manager - Spectus Co. - Limassol - Cyprus]
This program is designed and conducted beautifully
[V C - Production Manager - Torrent Pharmaceutical Ltd - Haryana - India]
Excellent program, good participation, good examples
[V K S - Deputy General Manager, Production - Jubilant Organosys Ltd - Nagar - India]
An excellent course. Overall I am very happy I attended the program.
[S T - Deputy GM, Human Resources - Moser Baer India Ltd - New Delhi - India]
An excellent course, it has met my expectations
[K C - GM, Materials - Sunbeam Auto Ltd - Delhi - India]
Good trainer, impressive and wide knowledge - expression is absolutely fantastic
[S M - QA Manager - Torrent Pharmaceutical Ltd - Haryana - India]
An excellent seminar, well presented, realistic, to the point. Excellent for making managers see the companies in a different manner.
[V L - Assistant General Manager - Chr. Avraamides & Co. Ltd - Nicosia - Cyprus]
Course content of very high value. Can see my way forward with this "lean" concept. Presentation conducted very professionally. Excellent course, enjoyed it immensely.
[D F - Production Manager - Plaaskem - Boksburg - South Africa]
An excellent seminar... I have not missed a word through distraction because of how the seminar was presented...
[A Z - Managing Director - Zamco Crowndale Ltd - Malta]
An excellent course. It's a cultural change that will have to take place.
[W O - Factory Manager - Ceres Fruit Juices - Ceres - South Africa]
An excellent course - well organised - excellent presentation material - new hints/ideas that can be put into practice
[C M - Process Manager, Beer Packaging - Simonds Farsons Cisk - Malta]
An excellent, practical course with visual video proofs that the Lean Manufacturing technique works. This course teaches one to look differently at own work environment.
[H P - Assembly Manager - Cobra Watertech - Krugersdorp - South Africa]
An excellent seminar. I found the presentation dynamic & very open minded. I believe CS richness comes from the very people he comes across to train, apart from his own learnt experience.
[J B - Administrative Manager - Atelcom Ltd - Mauritius]
An excellent course. Will recommend this to any department or small business that wants to start adding more value by using or applying basic and practical methods.
[L P - Lab. Engineer - Circuit Breaker Industries Ltd - Isando - South Africa]
Excellent course, I cannot wait to start to implement what I have learnt in practice!!
[R G - Operations Manager - Namibia Beverages - Windhoek - Namibia]
An excellent course, it was absolutely brilliant
[G K - Production Manager - Distell Ltd. - Bergkelder - South Africa]
An excellent seminar. It has been able to:
- Reveal the truth about any traditional manufacturing environment's weakness
- Demonstrate how simplicity and creativity can help us work more effectively first and more efficiently second....
[Z D - Business Development Manager - Debbas Holding Sal - Beirut - Lebanon]
An excellent course, very informative and an eye opener. We need this in South Africa.
[H L - Training Specialist Technical Services - Distell Ltd. - Stellenbosch - South Africa]
An excellent course. It has opened my eyes to a lot of weaknesses in my plant. I go away with a lot of things to do!
[P M - Factory Manager - Polymer Concrete Industries - Kitwe - Zambia]
I am impressed with the approach and the presentation of the course in general.
[J K - Manufacturing Manager - Nissan Diesel SA - South Africa]
...it has opened a way in my work where I need to improve, especially on waste reduction?
[H K - Production Manager - Brookside Milk - Nairobi - Kenya]
An excellent course, a fantastic launch pad for lean. Participants leave feeling energetic and enthusiastic. Some means should be investigated as to how to keep the momentum going.
[L C - Manufacturing Manager - Sasol Dyno Nobel - Pretoria - South Africa]
An excellent seminar. Excellent passing over of information. Excellent style of teaching - crystal clear. Extremely helpful advice.
[V A - General Manager - Pappagallo Clothing Industry - Nicosia - Cyprus]
Benefits of attending world-class manufacturing practise workshop are enormous. I will encourage operational practitioners to attend.
[H S - Production Director - Crabtree - Wadeville - South Africa]
An excellent Seminar: both enlightening & enjoyable - thank you
[M M - Cyprus Productivity Centre - Nicosia - Cyprus]
An excellent course. It was interesting to see how we accept the day-to-day operation as being acceptable, and once highlighted the areas that can be improved and adjusted to eliminate waste and non-value-adding operations or incidents.
[L V V - Factory Manager - C. H. Warman Pump Group - Alberton - South Africa]
An excellent seminar, very informative for me - and I do believe that a big part of it can be applied in practice - it is not at all a theoretical course. Finally I have to admit that I am very impressed about the way Dr Carlo Scodanibbio present the topics.
[L A - Managing Director - Aldecor Trading Ltd - Larnaca - Cyprus]
An excellent course. Enjoyable presentation, very good review of "lean" principles with excellent practical examples.
[H W - Manufacturing Manager - Sandvik - South Africa]
An excellent seminar. The ideas presented during the seminar and the methods for their application have changed my approach to the whole manufacturing concept.
[P N - Director - S.S. Neocleous & Sons Ltd - Nicosia - Cyprus]
An excellent seminar. I believe that any seminar whichever must be conducted by someone who is capable, has true art of teaching, brilliant, ready to help, smart to the point, assuring, good observer, and with comprehensive knowledge, as Mr. Carlo Scodanibbio. I have enjoyed the course and learnt to my entire satisfaction.
[S E - Personnel Manager - Desbro International Ltd - Mauritius]
An excellent course, one of the best I have attended. Carlo holds your attention well.
[T D - Factory Manager - Sara Lee - South Africa]
An excellent course. I sincerely enjoyed and gained a lot out of these last days. I thank you sincerely.
[N O - Production Manager - Mecer Computers - South Africa]
The way this course was presented was excellent..... with a lot of interaction..... CS is an excellent instructor, combining his own experience, conveying messages..... thank you very much
[P C - Electricity Authority - Cyprus]
An excellent course. I like its style. It encourages a lot of discussion and there is not a lot of jargon. It deals with the real life challenges we face daily in our jobs.
[C N - Factory Manager - Nestlé SA - South Africa]
An excellent seminar. I started by having doubts about attending this seminar (...no time, you know....). I think it is one of the best decisions I have made during the last year is not to have missed it
[A M - Plant Manager - Pharmaline - Sarraf Group Sal - Beirut - Lebanon]
This was an excellent course to be recommended to all industries in SA, not only to equate productivity to finance but to have a holistic view of the outcomes thereof.
[P S - Manager - Transwerk - South Africa]
An excellent seminar - many many thanks once again, for helping me to "see"...
[A H - Technical Manager - Wonder Foods - Nairobi - Kenya]
An excellent seminar... fantastically enlightening & more than inspiring... when a presentation provokes you to think, research and apply what you have learnt, it has certainly achieved its target... the local Federation of Industry should promote this particular seminar on a large scale and help local industry follow-up with Mr Scodanibbio... Carlo is a fabulous man!
[V B - Project & Quality Manager - Ketek International - Malta]
This has been a very interesting introductory session on various world class performance topics. Carlo's delivery is unique!!
[E S - Plant Maintenance and Project Engineer - De La Rue - Malta]
An excellent course, thanks for the very interesting material!
[D D G - Senior Executive Relationship Management - Malta Enterprise - Malta]
An excellent course, extremely enjoyable and interesting.
[O M - Senior Executive - Malta Enterprise - Malta]
An excellent course, I never attended such an interesting one.
[M M - Operations Engineer - Multigas - Malta]
An excellent course: seeing the obvious may sometimes be the most challenging of tasks....
[R S - QC Manager - Simonds Farsons Cisk - Malta]
An excellent course, that explained Lean and its importance by showing movies with facts that prove the success of companies who adopted lean!
[N A - Process Engineer - Seifert MTM Systems - Malta]
An excellent course. Overall it was an injection to improve and to try go lean. You have managed to convince me that lean is the only way.
[M G - Factory Manager - Foster Clark's - Malta]
Excellent course, with direct point covered in an exceptional manner through case study, theoretical information and workshops.
[F J C - QC Team Leader - Actavis Ltd - Malta]
An excellent course, very good content, new ideas on how to be better
[N P - Director, Engineering - Mater Dei Hospital - Malta]
An excellent course. I thought I was lean... But I am way behind! Now I have watched myself and have tools to improve!
[P S Z - Electrical Engineer - Mater Dei Hospital - Malta]
An excellent course. The bug has been transferred!! Will make sure it multiplies!
[P D - Packaging Manager - Simonds Farsons Cisk - Malta]
Very well done to Dr. Carlo - good understandable flow throughout the course material. Thanks.
[S C - Site Manager - Mekanika - Malta]
An excellent course. A better defined set of management principles to follow and believe in.
[S M - Technical Services Manager - Simonds Farsons Cisk - Malta]
The course changed my point of view into a leaner approach to work environment.
[S A - Technical Foreman - Simonds Farsons Cisk - Malta]
Recommended course for managers and decision makers to review and re-evaluate their practices, style and disciplines.
[M W - Group Finance Director - AX Holdings Ltd - Malta]
An excellent course, very well presented, and reinforced my determination in our lean project. Your wide practical experience is evident. Compared with my experience so far with Lean principles, your stress on the People aspect is something which I fully agree with. Well done and thank you!
[R C - General Manager - Seifert-MTM Systems - Malta]
An excellent course. Very good presentation. Very effective the video productions to see waste.
[D B - Assistant Accountant - Corinthia Construction Overseas Ltd - Malta]
An excellent course. I think it has been a great experience to learn and re-visit certain concepts which, when applied, are valid for multi-functional and commercial sectors.
[R S - Group Finance Director - Tumas Group - Malta]
An excellent course. Very good presentation techniques. Very difficult for one presenter to keep people captivated for 3 whole days. Material very relevant.
[M P - General Manager - Sanofi Aventis Malta Ltd - Malta]
An excellent course. Thank you very much for such a well planned and delivered program. I particularly enjoyed the movies and case studies as these helped me understand the concepts better and in a way I will remember them more easily.
[C S C - Chief Financial Officer - Sanofi Aventis Malta Ltd - Malta]
An excellent course: the presentation style is unique and first-class
[A S - OperationsManager - Methode Electronics - Malta]
An excellent course: very well prepared and delivered - thanks!
[M M - Development/Tooling Manager - Toly Products - Malta]
An excellent course, very professionally delivered. Speaker steals your attention. No boredom and kept light with pertinent humour.
[M S B - Director & Manager - Sullivan Maritime Ltd - Malta]
An excellent course, well organised and very professionally presented - thanks to Dr. Carlo Scodanibbio
[M P - Manager - Sullivan Maritime Ltd - Malta]
An excellent course, very well presented. Very satisfied. Time well spent and very good investment for the future of my career. Well done!!
[J Z - Commercial Manager - Sullivan Maritime Ltd - Malta]
An excellent course: it makes you look at things from a different, better perspective.
[S B - Business Development Executive - Malta Federation of Industry - Malta]
An excellent course. I was introduced to a totally new way of thinking and this will improve my performance not only at the place of work but also in the general activities performed daily.
[N B - Project Leader - Hetronic Malta - Malta]
An excellent course. Very interesting philosophy, and gets mind thinking and looking for waste.
[R B - Operations Manager - Trelleborg Sealing - Malta]
An excellent course. It was an eye-opener to concentrate on what is actually "value-adding".
[G P - Operations Manager - Trelleborg Sealing - Malta]
An excellent course, enjoyed it a lot. If everybody had the opportunity to attend, industry will make a big step forward.
[C B - Engineer - De La Rue - Malta]
An excellent event, very well presented and backed up with experience.
[Ing. C G - Manager, Distribution - Enemalta - Malta]
It has been a truly interesting event which I will use in my life and place of work. Well done!!
[R A - Production Leader - Hetronic Malta Ltd - Malta]
An excellent event, very impressive presentation delivery skills!
[Ing. A G - RTOI Consultant - Malta Enterprise - Malta]
An excellent course - a very good immersion into Lean Thinking. The course stimulates thought and makes one reflect upon the operations of one's enterprise.
[Dr D M - Plant Manager - Medichem Manufacturing - Malta]
An excellent course, inspiring principles of management. I will try to implement as much as possible in my own department and elsewhere after.
[S M - Head of R&D - Medichem Manufacturing - Malta]
This course was very interesting, useful and most of all pertinent to today's industrial scenario.
[Ing. O F - Production Manager - Andrew Feeeds (Malta) - Malta]
An excellent and innovative course.
[R B - Head of Maintenance and Engineering - Medichem Manufacturing - Malta]
An excellent course. My compliments to Carlo for clearly showing that Lean is the way forward.
[A D - Engineering Manager - De La Rue - Malta]
An excellent course. Very sound concepts, presentation with excellent case studies to back up the theoretical part.
[M C - Department Manager - Actavis Ltd - Malta]
A very well delivered course, especially the workshop sessions.
[S A - Quality Manager - Transport Malta - Malta]
An excellent course. This training should be delivered in some way to schools and educational institutions.
Well done.
[K D - Projects Co-ordinator - MSC Malta - Malta]
An excellent course: well done to trainers, excellent delivery & training material.
[J S - Manager, Process and Performance - Malta Enterprise - Malta]
An excellent course, which presents the obvious day-to-day problems which sometimes we do not think or try to solve.
[C B - Process Manager - De La Rue - Malta]
Straight to the point! Very lean.... I like!!
[D G - BPR Analyst - Enemalta Corporation - Malta]
An excellent course - thank you for these 3 days of inspiration
[I Z - R&D Project Leader - Carlo Gavazzi Ltd - Malta]
An excellent course. Thanks for explaining very well all topics and making the sessions interesting
[J T E - Project Leader - Carlo Gavazzi Ltd - Malta]
Excellent course in stimulating the potential of the brain and brilliant opportunities waiting just behind the corner!
[A B - Head of Pilot Plant - Medichem Manufacturing - Malta]
An excellent course. Thank you for the wonderful experience and for the knowledge you shared
[S A - ICT Data Analyst - Enemalta Corporation - Malta]
An excellent course. As usual, very effective delivery and great workshop ideas.
[P P - BPR Analyst - Enemalta Corporation - Malta]
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