e-Course Program

Total Quality Management 2000: 6 Sigma & Poka-Yoke

course contents and main topics

• The concepts of World-Class Performance and World-Class Operations
• Total Quality Management in the years 2000: the core principles. The ultimate target: zero defects.
• TQM 2000: the tools. Why "traditional" Quality Control and Statistical Process Control are rapidly becoming obsolete - 100% Testing: pro's and con's and fields of applicability - 6 Sigma - Poka-Yoke.
• The 6 Sigma Methodology. Basic Definitions - 6 Sigma vs. traditional methodology - The role of 6 Sigma - How to calculate a Process' Sigma Level - Yield to Sigma Conversion Table - Why 6 Sigma? - The approach to improvement of processes: DMAIC - Example of practical application - Remarks on use and deployment of the 6 Sigma methodology.
• Lean Thinking vs. 6 Sigma. Lean Thinking simplicity vs. 6 Sigma complexity. Practical example.
• The Poka-Yoke discipline. Poka-Yoke examples in Product Design. Mistake-proofing in working methods & processes.
• Zero Defects: reality, not myth!

course format

This course is now available as an e-course. It's the e-replica of the real-world course conducted by Carlo Scodanibbio.
The e-course is published in .pdf format (Acrobat Reader). The course file size is 1,70 Mb.

To see a preview of this course clickhere.

course objectives

Zero Defects. That's the simple and, at the same time, extremely challenging target set by modern TQM under the Lean Thinking philosophy.
Is it achievable? This e-course wants to prove that, YES, it is.

By illustrating the main TQM tools available to all enterprises to get to the target - 100% Testing, the 6 Sigma Methodology and the Poka-Yoke Discipline - in rather great details and with lots of examples and case studies, this e-course gives the basis as well as practical guidelines for the purpose.
The 6 Sigma methodology is presented in a "no-jargon" fashion, in order to be grasped simply and rapidly.
The Poka-Yoke approach is dealt with in a very practical, example-driven way, so that it can become soon effective for the alert reader.
Implications, constraints, field of applicability and pre-requisites for both disciplines are covered and debated.
Besides, the difference existing between the 6 Sigma and the Lean Thinking approach to the improvement of processes subject to remarkable variability is illustrated in a down-to-earth fashion.

Practical exercising complement this course to make it a real learning experience.

target audience

Heads and Directors of Operations, Quality, Maintenance and Production - Operations Managers, Production Managers - Quality Managers and Practitioners - Continuous Improvement Champions and Team Leaders.

cost of the e-course

The cost of this e-course is US$ 34,95 (equivalent to approx. Euro 27,00 and ZAR 350). Payment (bank transfer) can be made in any of these 3 currencies. Credit Card payment can only be made in US$.
For this you get:

• over 60 A4 pages of content - that's a solid, well illustrated e-book
• over 55 illustrations (slides, graphs, diagrams, formulas, calculation sheets....)
• examples, exercises, etc.
• an e-certificate of attendance
• back-up and coaching by e-mail on a one-to-one basis

No other e-course offers so much for so little!

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