Training Course Program
Total Employee Performance - 2-day course
Methods for Improving drastically People Performance and Work Attitudes
"The real and only secret for achieving a Flow style of Production - the heart of Lean Thinking - is people"
course contents and main topics
The Key Requirements for Successful Employee Performance
The world has changed: the environmental change must be understood and managed effectively.
Every enterprise is built around a "formula": be prepared to abandon it! Case Study.
Have a clear direction and ensure effective communication : "let people know where you are going to..."
People represent the difference between failure and success - is this clear at all levels of your Organisation?
Organisational Structures that Support Effective Employee Involvement and Performance Schemes
Harmonising the HR Management strategy with enterprise's culture, management style, approach to clients, approach to suppliers, and method of Operations.
The 4 Organisational Models in industrial history: to which Model does your enterprise respond? Is the Model suited for high people performance? (more ») Workshop: Scanning an Organisational Structure and defining the most appropriate HR Management strategy. Is TEP suited to all enterprises ?
People Performance: why "traditional" enterprises find it difficult to achieve
Why "money" does not solve the problem of poor performance - Interactive Workshop.
Why all traditional management and motivational techniques somehow fail - Why communication is so difficult - Why in many enterprises there is a communication problem.
Why people "don't perform": the root causes of poor performance date back to over 2 centuries ago - is our Industrial DNA still polluted by the obsolete principles of the First Industrial Revolution? Movies and Case Studies
The Main Parameters Associated with People Performance
Hints on how to stimulate creativity, sense of responsibility and care for quality and productivity in your collaborators.
Basic conditions that must be fulfilled in order to assure "job satisfaction" to employees and workers.
Selecting/employing personnel 20 years ago and today - what are the main differences (Interactive Workshop)
About Involvement: From the "Suggestion box" Scheme to Total Participation and Performance
Generation of interest and involvement in people - what is the secret, missing ingredient?
Why all "traditional" Involvement schemes have generally failed to produce valuable results?
Business Benefits of modern Employee Involvement Programmes.
Team work: the solution?
Teams, project teams, improvement teams, inter-functional teams, re-engineering teams - and... meetings! Is "team-work" the real key to high involvement? Why team-work alone does not guarantee high participation nor performance. Under which conditions can it assure effective involvement and beneficial results (Interactive Exercise).
Transmitting Basic Lean-Thinking (more ») and Value-Adding-Management (more ») Concepts to People
The key is orientation to value.
How to transmit lean principles to people - explaining value-adding and non-value-adding - explaining what waste is and how to identify it - generating awareness: the one-piece-flow experiment in manufacturing operations and its extrapolation for deployment in all industries. Movies and Case Studies.
Practical ways and tips to obtain higher people involvement and performance
How to insert people in value-generating processes. Making people understand the difference between single-skill/single-function activities (tasks) and multi-skill/multi-function process management. How to switch over from simple tasks to simple processes. How to evolve from "job description" to "process description". Movies and Case Studies.
Implementation Requirements and Strategies for Getting Started
The link between Waste in Operational Processes and Employee Performance - why eliminating the former assures enhancement of the latter.
People Performance: analysing the detrimental effects of "Structural" Waste typical in hierarchical Organisations. Why the "pyramid" must flatten.
Can an Organisation be visualised as integration and agglomeration of a number of smaller units?
How World-Class Enterprises achieve high Productivity levels
Absenteeism: why world-class enterprises do not suffer from this plague.
How to give back pride to people and dignity to their work: the Figaro model for Total Employee Involvement. (more »)
Empowerment and Management Style
Empowerment: what it is - is it the solution?
From traditional Management to Coaching: what are the prerequisites.
How to prevent the Pygmalion effect in industry: Managers are the main obstacle to people performance and growth! Slide Show and Case Studies.
Beyond TEI: TEP - Total Employee Performance
In advanced world-class enterprises the TEI model is no longer adequate. What is required is a more "entrepreneurial" style of performance.
High Performance in action: Thembi - Shafee - Johnny - Vincent - William - Edith. What makes the difference? What are the common denominators? Case Studies.
The ice-cream vendor model for Total Employee Performance (more »)
How can we terminate the traditional 9-5 mentality? How can TGIF (Thanks God is Friday) be converted into TGIM (Thanks God is Monday)? Case Study.
Brain Laziness: Public Enemy N. 1 - there is only one way to beat it!
The principles of the Second Industrial Revolution (or going back before and beyond the First...).
Total Employee Performance operationally
Horizontal vs. VerticalGrowth: new styles to manage enterprises and control expansion.
The "replica" concept.
The "factory without a factory" and the "business without premises" principles, their operational deployment in practice and their conversion for implementation in any type of Organisation.
The Italian Model of "small enterprises in the enterprise", or "small and simple is beautiful". Movies, Slide Show and Case Studies.
Product Units, Process Units, Project Units, Business Units: the starting point for the "migration".
Entrepreneurship and Intra-preneurship: Case Studies. How to create internal sub-contractors. How to create intra-preneurs - Case Studies
Will employment as we know it today gradually disappear? The trend is definitely intriguing.
Job Satisfaction
Dream or reality?
Why and how lean enterprises are built on high levels of employees' job satisfaction.
TEP: a Cultural Revolution!
course duration
Duration: 16 hours
course objectives
In today's "Global Market", featuring vanishing borders and global competition, all industrial concerns should aim at new, higher Performance targets, in line with the "best of the class".
As the ultimate secret to obtain high performance is "people", new ways of managing people and of organising and supervising them, as well as new ways of obtaining high levels of efficiency and effectiveness (performance) from people should be looked at. Most organisations want their employees to be involved, but employee engagement can range from a simple suggestion system to self-directed work teams. The essential problem is how to structure the performance improvement process.
Total Employee Performance is the core discipline of the Lean Thinking philosophy.
This course is designed to illustrate in detail the TEP discipline and its deployment in all Industries.
This two-day course gives you the opportunity to find out what are the latest trends in employee performance and directly relate it back to your strategies. It will be a highly interactive event designed to be interesting, provoking and to offer great learning experience.
In this course you will learn to:
Explore the key requirements for successful employee performance
Understand the implementation requirements and strategies for getting started
Discover the organisational structures that support an effective employee performance status
Discover what braking forces are hindering the present efforts to obtain higher levels of performance
Understand the lean path and ways to instil the lean philosophy into people
Implement strategies to increase productivity, quality and performance from personnel while assuring their job satisfaction
See how differently some world-class enterprises are structured and what benefits they ripe
Touch the benefits associated with "simple is beautiful" and "small is beautiful"
Understand the inadequacies of the First Industrial Revolution principles and grasp those of the Second one
target audience
This highly interactive event is intended for managers, administrators, and champions working with suggestion systems, continuous improvement, teaming, recognition or other areas of employee performance management: Managing Directors - General Managers - Plant Managers - Factory Managers - Manufacturing Directors/Managers - Operations Directors/Managers - Production Directors/Managers - Project and Construction Managers - HR Managers/Officers - Quality Assurance Directors/ Managers - Team Leaders - Industrial Engineers - Chief Engineers -
Technical Directors - Procurement Managers - Logistic Managers - Planning Managers - Warehouse Managers - Inventory Managers
The course is equally beneficial for all Industrial Sectors (Manufacturing, Service, Project/Construction) as well as the Public Sector.
from the desktop of Dr Carlo Scodanibbio
Dear Delegate(s),
Research by Gallup has uncovered that less than 30% of employees are truly engaged in their jobs. Lean Thinkers have long shown that an additional 25-40% of the work done by most organisations is waste or non-value added. This means that at least 40% of every payroll dollar is lost. Is this an acceptable level of performance?
This course will be a shocking course for many of you. Because it demystifies all traditional principles of the first industrial revolution on which the majority of enterprises, still today, are built or around which they operate. By presenting in rather great detail the philosophy of the second industrial revolution and its impact on people management, this course is a door-opener to lean HR practices for whoever is: ready to listen to the message - prepared to abandon obsolete principles, formulas and approaches - willing to have really performing people.
You see, there are enterprises in which "employment" as such does no longer exist. They are not many, but their achievements are astonishing: their people think, act and perform like businessmen, not employees - their people operate in strict contact with customers and target at maximising clients' satisfaction - their people are driven to self-guidance, controlling a value/profit-generating "area of purpose" - their people are a real "wealth pump". Can this concept be replicated in all types of Organisations? This course wants to prove that yes, it can.
I hope to see you there, best regards
Dr Carlo
enquiries
You are welcome to request further clarifications about this course - please be as specific as possible. Just contact Carlo Scodanibbio
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