World-Class, Lean Performance in the SMEs - Small and Medium Enterprises - by Carlo Scodanibbio, Industrial & Business Consultant - Lean Management Consultant

Carlo Scodanibbio
Industrial & Business Consultant
Lean Management Consultant

training course program

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Training Course Program
The essential toolbox for Performance measurement and monitoring in the SMEs
2-day course
this course is now available as an e-course - click here for details
how management of SMEs can be in total control of enterprise's performance at all times

course contents and main topics

course duration

Duration: 16 hours (typical)

course objectives

Nothing will happen in those enterprises that do not know where they stand. No real improvement can take place...
Because they stand in soft, loose ground, or even quicksand.... so that any attempt to improve will most probably make them sink even more...

Knowing the present level of performance by measuring it creates a solid launch pad and an associated tension from which subsequent improvement initiatives can get powered and take-off.

This course is designed to enable participating enterprises to learn how to "measure".

Specific objectives of this course include (but are not limited to) the following ones:
- to provide participating delegates with simple, basic techniques and tools to understand, assess and measure (enterprise's) Performance and its main short, medium and long term components (value-added, productivity, output quality, profitability.... climate, image, reputation, culture....)
- to supply participants with simple and basic Indexing Methods and graphic tools, suited to monitor "at a glance" the essential parameters of an enterprise's Performance
- to enable participants to understand, measure and control the main parameters of their industrial costs in real time and in as great details as required/beneficial - and consequently,
- to allow participants to be in total and conscious control of their enterprise costing/pricing system at any given time, particularly when preparing offers and quotations, negotiating new contracts, or offering special discounts to customers
- to allow participants to know in real-time the "real" profitability inherent in any transaction or in any sale, for any period of time (week/month/year), for any product or line of products or service or contract (or for the whole business) - besides,
- to allow participants to conceive, initiate and implement real, valid programs of cost reduction and profitability enhancement, and to monitor their effectiveness over time
- to show participants practical and simple methods to put into strict relationship the Value being generated by the enterprise (or one of its section, or a business line, or a product line, or a service line, or a contract...) with the associated overall costs, supplying basic hints for maximising the former and minimising the latter
- to show participants how to measure productivity and improve it, by understanding first its mechanisms and by controlling at all times all its parameters (besides the obvious ones: labour, materials...)
- and to provide basic tools to monitor all productivity parameters in real-time at all times
- to illustrate the Costs of non-Quality method to measure and assess efficiency and effectiveness of a Total Quality Management program or any other Quality System
- to show ways and methods to measure and assess any (apparently) un-quantifiable Performance component
- to illustrate when it is adequate to utilise IT for valid assistance in the various aspects of Performance monitoring, and which (basic) software programs are most suited - participants will be shown several practical applications of MS Office software (Excel, Access) for Industrial Cost Control, for setting up Costing/Pricing structures and preparation of Offers and Quotations, and for Index-based Performance monitoring.
- to show the main steps of a subsequent path to Performance improvement

This course is very interactive and supplemented with abundant practical exercises and case studies
This course should ideally be attached to "The essential toolbox for continuous Performance improvement in the SME".
For details, click here.

target audience

Senior and Middle Management Personnel from all Industrial and Commercial Enterprises.
The very small enterprise (up to 20 employees) will particularly benefit from participating in this course.

this course is now available as an e-course - click here for details


You are welcome to request further clarifications about this course - please be as specific as possible. Just contact Carlo Scodanibbio

Click here to see a list of the most popular courses and workshops offered by Carlo Scodanibbio.

Click here to read about Carlo Scodanibbio approach to training.
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