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Carlo Scodanibbio Industrial & Business Consultant Lean Management Consultant |
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The approach to Performance Improvement (in general) and to Quality Improvement (in particular) should always be "economical".
this topic is now available in an e-course!!
The topic: Managing the Costs of non-Quality is dealt with extensively in Carlo Scodanibbio e-courseThe essential toolbox for Performance measurement and monitoring in the SME See full details of this e-course - click here
CNQ are costs that a "quality-performance" would have not incurred. ![]() The CNQ method, associated with a valid "Lean Kaizen" style of approach to improvement, brings the desired results: after an initial increase (consequence of initial efforts and investments), CNQ start their descent, parallel to the reduction of quality non-conformities. ![]()
The target is extremely simple: zero quality defects and minimal CNQ.
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