world class performance: tutorials & case studies

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This page is the "how-to" page: how to improve things to world-class/lean status.

A practical tutorial, describing a real case, is published whenever Carlo Scodanibbio has some spare time to prepare it.

All tutorials are also available in the format of a free newsletter - to subscribe to the newsletter "World-Class Performance Tutorials" just enter your e-mail address here below:

LIST OF TUTORIALS PUBLISHED TO DATE

• TUTORIAL 01
  How to introduce Flow Production in a small size Factory - the "Purity Auto" case

• TUTORIAL 02
  World-Class and Third-Class Performance in the Service Industry

• TUTORIAL 03
  Deployment of Lean Thinking principles in the Retail Sector - the bra-fitting case

• TUTORIAL 04
  What makes the difference between lean and non-lean? The Telecom case.

• TUTORIAL 05
  Deploying lean principles in non-manufacturing operations
  Scrap Yard operations - Scrap Cans processing

• TUTORIAL 06
  Deploying lean principles in non-manufacturing operations
  The case of 200 l. drums become unusable

• TUTORIAL 07
  Is customer always right and supplier always wrong? Or vice-versa?
  The case of SAIV car hire (a missed "service recovery process")

• TUTORIAL 08
  Deploying lean principles is imperative in the service industry!
  "Traditional" Organisations waste resources and dissatisfy customers: the TNM Case

• TUTORIAL 09
  Extremely poor, non-lean performance demands drastic measures
  Should some people be prevented from being or remaining in business?

• TUTORIAL 10
  Coming soon

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